Return and Refund Policy

Thank you for shopping at Angelina Jewelss.

We understand that occasionally you may need to return or exchange an item. Our Return and Refund Policy outlines the terms and conditions under which returns and refunds are accepted for earring products purchased from Angelina Jewelss.

Return Eligibility

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please note that for hygiene reasons, we cannot accept returns on earrings that have been worn or removed from their sealed packaging unless they are faulty or damaged.

Initiating a Return

If you wish to return an item, please contact our customer service team within 7 days of receiving your order to initiate the return process. You can reach us via email [email protected] or by phone at +91.9603696938. Please provide your order number and the reason for the return.

Return Shipping

Customers are responsible for the cost of return shipping unless the item is faulty or damaged upon receipt. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Refund Process

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider’s policies.

Exchanges

If you would like to exchange an item for a different size, color, or style, please contact our customer service team to arrange the exchange. Exchanges are subject to availability, and the customer is responsible for any price difference between the exchanged items.

Faulty or Damaged Items

In the rare event that you receive a faulty or damaged item, please contact our customer service team immediately for assistance. We will work with you to resolve the issue as quickly as possible, whether through a replacement, exchange, or refund.

Contact Us

If you have any questions about our Return and Refund Policy, please contact our customer service team for assistance. We are here to help and ensure that your shopping experience with Angelina Jewelss is a positive one.

Thank you for choosing Angelina Jewelss for your earring needs.